ConnectOne Bank Morris Ave, Union, New Jersey

ConnectOne Bank Reviews

3.0 stars based on 3 reviews

Featured Comments:

• R

  Robertluis B.

  1.0

  There's a reason why this Bank has only three stars. I walked into the branch to cash a check and wasn't even greeted until I started looking around like if I was crazy for someone to help me. I'm not a customer of the bank, and when I asked what was the process to cash a check the man told me that they do not cash checks. He said it's a company-wide policy. I don't care about any other services that they might offer but if I can't cash a check that was given to me drawn on the bank then what's the purpose of getting any type of services from this place that can't even service non-customers. Well regardless, I'm never going back to them and I'm telling anybody who pays you with a check from them to send me zelle instead. By the way, use the Santander Bank branch located on Chestnut Street, or any other sense in their branch. They offer zero checking account fees when you use your debit card at least once a month.

• J

  Jeson Belle

  1.0

  Could somebody pick up the phone? I’ve been calling this bank for 3 hours nobody is picking up the phone.. your service is terrible

• J

  Jaxson Canete

  1.0

  Seriously, I understand that there is no in bank services because of COVID-19. But for the love of God, have both of your drive up windows available. I just spent over 20 minutes waiting at the SINGLE drive up window. I finally cut my losses and left with still 2 vehicles ahead of me.

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  Response from the owner

  HI Jaxson. Thanks for the feedback. With our drive up capabilities expanded, we have seen a slow down in transactions. We'll definitely share this feedback with the team to build a more effective process. If you'd like, give us a call before you come in and we'll be sure to accommodate you, even if our drive up is full.