Connects Federal Credit Union-0
Connects Federal Credit Union-0
Credit Union

Connects Federal Credit Union Chamberlayne Rd, Mechanicsville, Virginia

5.0
(3)Check map
Phone:
+1 804-427-5185
Website:
http://www.connectsfcu.org/
Address:
9280 Chamberlayne Rd #100, Mechanicsville, VA 23116, United States
Hours:
Thursday9AM–2PM, 3–5PM
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    Connects Federal Credit Union Reviews

    5.0 stars based on 3 reviews

    Featured Comments:

    • D

      Dillon Hall

      5.0

      It’s an good place with good customer experience but they don’t hardly answers the darn phones anymore

      Response from the owner

      Thank you the feedback Dillon and still giving us 5 stars. We appreciate your patience when we have a high call volume. Please know that we will get to you and assist you. Hope you enjoy this beautiful weekend!

    • P

      Phil Englander

      1.0

      Completely disappointing experience! I have an account with a Co Op Credit Union in CA. I went in to this Connects branch (which I have done in the past) to deposit a check from Navy Fed CU. The teller accepted my deposit and handed me a receipt. 20 minutes after I left, I received a phone call that they made a mistake, and since it was a 3rd party check (even though it was properly endorsed) they could not accept it, and wanted me to return to get the check. I spoke to the branch Manager Brandy? Who was rude and condescending. She continually cut me off and reviewed to let me speak! I went back, got the check and drove to Richmond, to a Navy Fed Branch. They immediately turned the check into a cashiers check and then I went to Henrico Fed CU to deposit it..which went smoothly. Connects can take a lesson from other financial institutions and learn to help their customers! I won’t be back ever again! I can use Call Federal up the street in the future.

      Response from the owner

      Mr. Englander, we deeply regret the experience you had with this particular transaction. It was our error to have accepted the check at all due the rules and procedures in place for shared branching transactions. Having the check converted to a cashier's check appears to be the remedy for the situation. We will work to improve our diligence and oversight with these types of checks in order to curb the added inconvenience that was placed on you.

    • C

      Chris Joly

      5.0

      Always great customer service via phone and in-person. Recommend this CU.

      Response from the owner

      Thank you SO much for your review Chris, we will strive to continue this level of service! We are grateful for your membership!

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Thursday :9AM–2PM, 3–5PM
    • Friday :9AM–2PM, 3–6PM
    • Saturday :9AM–12PM
    • Sunday :Closed
    • Monday :9AM–2PM, 3–5PM
    • Tuesday :9AM–2PM, 3–5PM
    • Wednesday :9AM–2PM, 3–5PM
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    FAQs

    • 1. How to Make Contact With Connects Federal Credit Union?

      You may contact them by calling this phone number +1 804-427-5185. Filling out their online form on their website can be helpful.

    • 3. How Can I Get a Loan at Connects Federal Credit Union?

      You can complete the online application form on their website. If you need loans on the same day, you may get additional information on WeLoans.

    • 5. What Happens If I Cannot Repay My Loan?

      You should negotiate with your lender if you think you might have difficulties making your payments on your loans. Your lender may either agree to a different due date or permit you to skip payments for several months.

    • 2. Where Is Connects Federal Credit Union? How Do I Find It?

      Connects Federal Credit Union is at 9280 Chamberlayne Rd #100, Mechanicsville, VA 23116, United States. You can check the map to find the quickest route. You can find more similar loan stores here.

    • 4. Is Connects Federal Credit Union an Agency or a Lender?

      Connects Federal Credit Union is a Credit union. However, WeLoans, as a lending broker, can help you establish connections with more than 100+ lenders to get a loan with no credit check.

    • 6. Is Connects Federal Credit Union Provide Loans for Bad Credit?

      Yes. However, if you need bad credit loans, check on WeLoans.