Consumer Credit Counseling Service of Rochester University Ave Suite A Rochester, New York

Consumer Credit Counseling Service of Rochester Reviews

4.3 stars based on 17 reviews

Featured Comments:

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  Larry Heitefuss

  5.0

  I looked at quite a few firms 4 yrs ago, ccc had great reviews, then I heard their name mentioned at a social event therefore I decided ok , ccc will be the one that I will use. Well today I am debt free, their negotiating skills with creditors were incredible. When I would call with questions I would ALWAYS get a representative that was on top of their game who were also very personable and informative about the credit world. It was like talking to a neighbor or a friend. I will never have to use them again (fingers crossed) but please look closely at ccc of Rochester because they truly care about you. Thumbs up Ccc

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  Response from the owner

  Congratulations Larry! Your hard work and dedication has definitely paid off for you! Thank you for such wonderful feedback and praise of CCCS of Rochester. The staff take great pride in what they do for the community and for their clients. It's so rewarding to hear success stories like yours! Kudos to you Larry!!

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  Samantha Sforza

  5.0

  Danielle was absolutely fabulous! I was in a situation which I was unsure if it would be in their area of expertise and reached out as no one else was giving solid suggestions to resolve my issues and move forward; Danielle listened carefully, chatted with other associates and came back with suggestions that are reasonable and allowed for a light at the end of the tunnel. I really appreciate that CCCS was here 7 years ago when I considered using them and now again when I was out of resources. Thank you so much and I'll sing your praises to everyone!

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  Response from the owner

  That's amazing to hear that you and your counselor worked out a workable plan that will allow you to pursue your goal! Having personalized suggestions based on your individual situation and overall goal is such an important aspect of what we do everyday. Thank you so much for the feedback on your experience with Danielle! She is pretty fabulous!

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  Akilah Robinson

  5.0

  Tina went above and beyond to help me resolve an issue with a creditor. She knew exactly what to ask and made sure i understood everything that was going on at every turn. through the whole process i never felt confused or frustrated. I would recommend CCCS to anyone. worth every penny.

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  Response from the owner

  Thank you for the feedback Akilah! It can be so difficult and time consuming when working with your creditors (or multiple creditors!) to resolve an issue. So happy to hear that CCCS (Tina!) was able to help make that process a little smoother for you.

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