CPM Federal Credit Union - Greer Hwy Greer, South Carolina

CPM Federal Credit Union - Greer Reviews

3.8 stars based on 17 reviews

Featured Comments:

• R

  Robin

  5.0

  Great customer service. Friendly. I've been a CPM member for 17 years. I've visited several locations throughout SC and I've never had a problem. Kudos! Thanks so much!

  ---

  Response from the owner

  Thank you so much! Have a wonderful week!

• L

  LaCara Ballenger

  2.0

  Been banking with this bank for a while now and I do like it. So I normally go to the branch in Spartanburg but I was in Greer today and decided to stop by the Greer office. I went in to cash a check and the teller asked me was it a payroll check or my refund. I thought it was a stupid question but I answered anyways. Told her it was my payroll check. She looked at me in a funny way and said ok. She asked me the same 2 or 3 more times, I gave her the same answer. This time I felt like she was trying to say that "I can't work in a tax financing place because I'm black". That's the vibe she gave me after she kept asking me if it was payroll or refund and I kept telling her it's payroll. Does she think that black women can't work with numbers or something. This bank needs to do better. I thought the reviews I read were were lies but this bank has a rude staff

  ---

  Response from the owner

  Ms. Ballenger, I apologize for the level of service that you received. Please understand the Tellers ask questions to the membership so that they can understand the origin of the checks or other funds with the hope of being able to release those funds. If you have any other experiences such as this please feel free to reach out to the branch manager or regional manager.

• D

  Donnie Ray Lockhart

  4.0

  Great Credit Union! I wish they could come back to Easley or somewhere in Pickens,SC. So many members live far away from Greenville areas i have to travel 30 or 45 minutes to do any Official Buisness, that is a great inconvenience. I am glad I can handel most of everything through my Mobile App. Maybe one day they will come back closer into Easley and or city of Pickens...we are Growing! Thanks for what you do keep up the improvements!

  ---

  Response from the owner

  Thank you so much for your review and for your recommendation. We have passed your comments along to our senior management team. Have a wonderful afternoon!

More reviews (14)