Credit Fair-E Hurstbourne Village Dr, Louisville, Kentucky

Credit Fair-E Reviews

2.7 stars based on 13 reviews

Featured Comments:

• N

  Nick Valvano

  5.0

  Helped build my credit, and when I had unexpected car trouble they quickly, and efficiently helped me out of a jam. A great,flexible, and fair program to use.

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  Response from the owner

  Thanks for the review Mr Valvano. Glad we could help.

• B

  Billy Ritter

  1.0

  wow this place is a sham. i went to apply all i did was put my name and how much i was looking to borrow and didn't fill out any thing else, and i was told that they cant help me. like for real can i at lest fill out the whole application before you tell me you can't help me.

• J

  Justin Robinson

  1.0

  I applied for a loan for $300 and received a message saying I was approved and to send paystubs and bank statements. The only way they communicate is through text and email. You can try to call them but it’ll go to voicemail then a couple minutes after you leave a message someone will text you. I texted them that I sent over my paperwork and they texted me back saying they are not giving out loans at this time. A little confusing when you receive an email saying you’re approved but ok. Then the next day I received an email saying I was denied due to my inability to pay. I asked for $300 and I make $1400 every two weeks after taxes. The only reason I asked for the loan was because my job had issues with payroll and I needed groceries until they sent me a paper check in the mail and I was going to pay it all back. I’m sure they’ll tell me they reserve the right to verify their applicant information through their underwriting process and that’s true, they absolutely do. All I’m saying is that it’s unprofessional to tell someone they are approved only to tell them no when they turn in their proof of income. That and not wanting to actually talk to your customers when they call you, just a text message right after you leave a voicemail just kind of rubs me the wrong way, I dunno. Maybe people won’t be nearly as upset if you just tell them that their approval is pending rather than saying yes up front and giving someone hope they can get through their hardships during this pandemic only to tell them no when they take the time to prove they are more than able to make payments. Thank you for your time. Updated: To the owners response. Sir, my issue was not that I was not approved for a loan. My issue is that you sent me a message saying that was approved for a loan and to send my paystubs and a bank statement and I would receive my funds. When I sent my paperwork you told me you were not taking applications at this time. This is the issue I have with your company.

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  Response from the owner

  We are sorry you are disappointed in our service. Unfortunately we cannot approve every loan application.

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