Credit Human | Bulverde Marketplace Financial Health Center Bulverde Rd, San Antonio, Texas

Credit Human | Bulverde Marketplace Financial Health Center Reviews

2.0 stars based on 15 reviews

Featured Comments:

• J

  J J

  5.0

  As you read through the comments, you see the same things- no drive-through, one teller, they lie, too slow, the ATM is always broken. Now let me tell you the problem with this. San Antonio is rated as one of the fattest cities in America because people expect to eat lard-filled, high-caloric, high-salt food and sweets to top it off all without exercising. The same people complaining are the same ones who could stand to lose 10, 15, 100+ pounds and walk into the bank like everyone else. Exercise does the body good. Try it some time. Was it a change from the old location? Yes, but I find that they are always available -the bankers inside, the remote tellers, and over the phone, bankers are the most expedient, friendly, and kind people. People are quick to have a negative experience and post a review about it but when things are going well, they don't say anything. It's a darn shame this place has such a low rating because it's not deserving. They go as fast as they can while offering personalized service that doesn't make one feel rushed. That's your problem you couldn't get there earlier. Now step aside and let the “first come, first served” practice take effect. As for lies, it's never happened to me. You might want to dig deeper about why you couldn't understand it. It's not them; it's YOU and your lack of ability to grasp the material. As for the ATM, STOP using maximizers people. Nobody always does something. No, the ATM is not ALWAYS broken. SMH. You people need to learn some patience. If you're not there 24-7 then you need to be smart enough to not say it's always broken. It's idiotic, to say the least. So, to sum it up, the main ones writing negative reviews are those that are impatient prevaricators. Get a clue! If you don't like it, take your buns somewhere else and stop putting down the businesses doing their best to help others during this endemic. If this steps on your toes, then kick yourself with it. OUCH!

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  Response from the owner

  JJ, thank you for taking the time to leave us your 5-Star Review and thank you so much for your kind words. We are happy to hear that you enjoy banking with us and we look forward to a long-term relationship with you. Have a great week! -Amanda

• W

  Willey Family

  1.0

  I was assigned this CU when I purchased my car. So far, I am not impressed. I can’t sign in online as a new user as they can’t find my info. The locations are not optimal and I’ve been sitting in a branch (strip mall storefront) for 35 minutes with one “human” teller in the building. I would pay an extra point to get away from this nonsense. I’ll certainly be refinancing soon to escape.

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  Response from the owner

  Hello, this is concerning to hear and certainly not the experience we want you to have. At your convenience, please email your contact information to [email protected] and we will contact you directly. -Amanda

• J

  Juanita Sorola

  1.0

  The name is ridiculous the location is too small need a drive-through I’m ready to change

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  Response from the owner

  Juanita, your feedback is important to us and it has been shared with our team. Also, we attempted to reach you by phone and were unsuccessful. If you wish to speak to us about your interaction, please email the best contact time to [email protected] and we will reach out to you directly. -Amanda

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