Credit Union of America N Rock Rd, Derby, Kansas

Credit Union of America Reviews

3.2 stars based on 18 reviews

Featured Comments:

• S

  Suzanne Bailey

  5.0

  I recently changed my rating from 1 to 5. They refunded my overdraft fees due to fraud and reported the incident.

• A

  Amy Luginbill

  4.0

  They have changed to digital tellers and I am not a big fan. I have had more issues with deposits and cashing checks ever since this change.

• A

  A C

  1.0

  The Derby branch Credit Union of America used to do fairly good business but when I went there today to make a loan payment inside, I was treated as though I was no longer valued as an existing customer. The young woman with long dark hair was not helpful and ranted on that in the future I may have to wait for hours for a "loan" employee to take a payment IF they aren't busy. I guess because they no longer have inside bank tellers since their remodel? So, unless you have cash or check on hand to pay in the drive-thru, mail in your payment, pay online/through text w/a fee, or be charged $10 by phone, you'll be treated as though you're an inconvenience to them if you attempt to make payments inside the bank.

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