Crown Auto Sales and Finance - Rock Hill North Cherry Rd, Rock Hill, South Carolina

Crown Auto Sales and Finance - Rock Hill Reviews

3.9 stars based on 91 reviews

Featured Comments:

• R

  Ron Fredlaw

  5.0

  Had a great experience there wonderful staff very friendly and helpful Reggie was awesome he got me in the car I wanted really appreciate him and the whole staff as definitely a place where you wanna get a car from thank you guys.

• C

  Crystal Price

  1.0

  Becareful when you buy a car from them the big store in Charlotte N.C. cause it's just a buy here place and I have been paying on a car I bout from them 4 years ago and still paying on it so then they add they insurance on top of that and don't send you nothing in the mail about it and I talked to 3 other people who bought from them and they said they would never buy a car from that place ever again cause of how they did them

• J

  Jennifer Harper

  1.0

  This place has poor customer service. Not so much the car lot itself because they do the best they can with what they can but there services department off Orr rd In charlotte is AWFUL about getting back with me about what is going on with my car. I bought a car in October and there was a loud popping noise coming from the car and the belt was squeaking. They neglected to look at the belt the FOUR times my car has been sent for service because they never could fix the problem the popping noise was causing. So after the fourth time AND my serpentine belt snapping off because they never actually looked at it. they suggested to send it to another car shop they use to get a “second eye” on the car. Once the second shop looked at my car they instantly found the problem. how did crowns service department not find the issue in the 4 times they looked at it? That’s the question I ask myself. NOW it has been 1 month of my car being in service and crowns not offering any help with a spare car until mine is fixed, the shop tells me my car is not drivable or able to be fixed. I AM STILL IN THE WAITING GAME to see if I can even get a new car. I paid my bill on time if not early this entire time. They have scammed 5,000 from me so far and I’m still waiting to see if I am even going to have a car because my car is now not drivable.. (which I told them last week) no one will contact me. You can never get I contact with management. They hesitate to give you managements name. 1 month of not knowing if I will even have a car after all this is over.

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