Currency Exchange/Auto License N Randall Rd, Lake In The Hills, Illinois

Currency Exchange/Auto License Reviews

3.5 stars based on 41 reviews

Featured Comments:

• J

  Jeffrey Diaz

  5.0

  Chris was amazing he has great customer service skills and such positive attitude that put a smile on my face. Thanks again, Jeff

• R

  Randel Leguizamo

  1.0

  Please avoid this location! Went there May 19th, 4pm. The one guy with glasses working there COMPLETELY refused to help me with a Western Union transfer only because I was with my father who was also doing a similar transaction . Without further explanation he rudely said he can’t help me. After asking further questions about why he could not do it he either stood there silent or kept saying he could not help me. He did not give one single reason why he can’t to the transaction other than saying he can’t do a transaction for that much money (I had not even told him the amount yet, but he did read it on a note I had) and said that he had the “power to do such thing.” He did not consult or called anyone to verify. After asking to speak to a manager or supervisor, once again he stood there silently. At one point he even asked me to leave and said “we’re done here, goodbye” while walking away. I did not get anywhere with this guy and ended up leaving and calling Currency Exchange customer service to file a complaint. I further confirmed the amount I was looking to send was within allowed limits. At the end of the day I think he was just being racist, because I was only talking to my father in Spanish when we got there. I was shocked on how we were treated. First time there and last time for sure. I do hope management realizes they have incompetent employees.

• B

  Big Jer

  1.0

  Answer the phone while you are open….

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