Cyprus Credit Union W 4700 S West Valley City, Utah

Cyprus Credit Union Reviews

3.1 stars based on 37 reviews

Featured Comments:

• M

  Marnie Martin

  5.0

  This is a Fabulous place to work with! They are kind, caring and knowledgeable about their work. Most of all they are great with my Service Dog. I have always been treated great and my SD Bagheera loves to go and get a biscuit..

  ---

  Response from the owner

  Hey Marnie, thank you for the review. We agree the West Valley Branch is wonderful! Please let us know if there is there is anything we can do to help you in the future!

• A

  Anastasia Mahlaefono

  1.0

  Setup my direct deposit with my employer 6 weeks ago to go through my Cyprus account. My 1st check got sent back to my employer and they have to re-issue another live paper check which have to wait for another long week. Long story short, my 2nd check did came through to the bank but was not posted into my account🤦‍♀️ I have to call the bank to confirm with them 5 times ( 2 Supervisors included) to see why it's still not posted. After been told and confirm by one of the supervisor that by 3pm it will be available in my account. It is now 17:45 and I am now been told by a different Supervisor that they can not give me a straight answer as to why it's still pending and not been posted yet. I am going to close my account with them after 5plus years of banking with them. Absolutely the worst Customer Service ever 🙄 in my entire life. I might call there Corporate too and file a complain with them. Ruin my Father's Day Weekend. Do not Bank with them.

  ---

  Response from the owner

  Hello Anastasia, our top priority is improving the future of our members, and we are truly sorry that we fell short of that goal. Your feedback means a lot to us, so would you please email us at [email protected] so we can learn more about the issue and work to find a solution? We look forward to speaking with you soon.

• I

  Itzmegloria duh

  1.0

  Came in to get my debit and credit card replaced, They said to take a seat while they get my new cards ready, waited for about 30 minutes for them to tell me the printer is not working. Waste of my time, never coming back again. I would rate them 0 stars if I could.

More reviews (34)