Dans Pawn - St. Andrews Beck Ave, Panama City, Florida

Dans Pawn - St. Andrews Reviews

4.5 stars based on 112 reviews

Featured Comments:

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  Laycee Holmes

  5.0

  Very kind & very knowledgeable staff! Keri, Mark, and Joe were super helpful with all of my questions! I got a great offer for my jewelry & an amazing price for my new items :) Thank you guys so much and I will be back to shop with you again!

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  Response from the owner

  Laycee. Thanks for the kind words. Our folks try hard to be awesome, every day. And warm words of encouragement are very welcome! Look forward to seeing you soon

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  Aaron Rich

  5.0

  Avery and the crew at Dan's Pawn are always top notch. Super helpful staff and a great experience anytime I visit their pawn shop.

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  Response from the owner

  Thanks Aaron

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  b0red gamer

  1.0

  This place is usually great. Tonight, however, was not a great experience. I have worked in IT for 25 years. Everything from help desk to system administration. I recently aquired a bunch of left over IT equipment from a company that closed down. Instead of selling it myself online I have been taking a few things to the pawn shop just for a quick sell, not worried about top dollar. Never had any issues, they even bought a Mid-2010 Macbook pro. Tonight however, I go in with a windows laptop updated from Windows 8 to Windows 10 along with ram upgraded to 16gb, 1tb hdd, and an i7 2.4 ghz. The girl behind the counter took all the information, asked me twice what I would like for it and appeared to be getting ready to purchase it. She then noticed it had a Windows 8 sticker on it. She turned around and asked the older lady about the sticker (same lady who I had to show how to get system information once) if they could take it. She said no. The explanation was this, "We can not take anything with Windows 8 on it." I advised her, as she had already written down, that it in fact was upgraded to Windows 10. Her response, "Due to upgrade issues we can't take it." I was so confused. I advised her I did IT work for a living and she replied with "I do this for a living." As if that was enough to explain the lack of expertise in the item in question. What if I had simply removed the Windows 8 sticker? The rep would never have even noticed. I think it was more of not wanting to actually deal with it due to being close to closing time. Her comment of "Look everyone is coming in now.", when I got to the counter and other people walked in 20 minutes before closing. If it was not that I honestly have no idea what the issue was aside from a sticker. Update: Thanks for the reply. Oddly enough the second computer I brought in was in fact an upgraded WIndows 7 machine with the "Pro Windows" Windows 7 sticker on it. Which was purchased without issue. Very confusing. Dropping my review score because when I went in with the second computer that Monica, so kindly pointed out in her response, was met with dirty looks from her repeatedly. I had to stand behind one of the columns while being helped to try and not feel uncomfortable. It was very disturbing.

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  Response from the owner

  Sorry we had to pass on that laptop. The issue was the sticker, not closing time. Glad you brought another one in this morning.

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