De Smet Farm Mutual Insurance Co Calumet Ave, De Smet, South Dakota

De Smet Farm Mutual Insurance Co Reviews

3.2 stars based on 10 reviews

Featured Comments:

• N

  Nathan BuchmAnn

  4.0

  Been a customer for a few years happy with them so far

• S

  Stacy Irish

  1.0

  I have been with De Smet on and off for 12 years and my parents have been with them for 30+. I recently had to have an adjuster out due to some water damage. The adjuster was very courteous and pleasant, but just a few months after this, I received a letter stating that they would not be renewing my policy. I contacted my agent who had received notice as well, but neither of us knew a reason. She spoke with underwriting to see if she could find a reason and was told that the adjuster had some issues with possible liability. I contacted De Smet directly and told them that I would like a copy of whatever report they had from the adjuster. She stated that she could send out the adjustment form again. I told her that I wanted whatever report the adjuster had given to Underwriting regarding the "liabilities". A letter came just a few days later stating that, according to the law, they ONLY have to give 30 days notice of non-renewal. As the owner of the dwelling, I feel that I should have legal rights to know any and all liability issues. The law needs to change on this. Insurance companies should be held accountable just as we are as home owners! I would tell anyone and everyone to steer clear of this company. They nit pick everything on the home/property to try to get out of paying for things .

• R

  Rebecca Bender

  1.0

  I have never written a review of a company before. I am doing this because I don't want others to have the experience I have. STAY AWAY FROM THIS COMPANY! They are a very unprofessional and unpleasant company to deal with. I never filed a claim under my auto or home policies during the approximately 3 years I was insured with them. They cancelled my policies, with about one months' notice, without having the courtesy to tell me why. When I asked for a copy of the policy to be scanned and attached to an email to me, to assist in my promptly getting replacement coverage, they refused. They would only mail it (though knowing I was on a tight time schedule for renewal, and though mail has been slowed down during COVID). My agent was lovely and professional. Too bad she works with this company.

More reviews (7)