Del Norte Credit Union W San Mateo Rd, Santa Fe, New Mexico

Del Norte Credit Union Reviews

4.4 stars based on 76 reviews

Featured Comments:

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  Sylvia Davis

  5.0

  Hi, I'm Sylvia, and I wanted to give a shout-out to Del Norte Credit Union. I received a scholarship from them in 2020, and I could use it towards tuition expenses at the University of Utah. I will always be grateful to Del Norte Credit Union for giving me the scholarship to follow my dreams. I worked during the pandemic as a busser at a Santa Fe restaurant, Door Dashed, and babysat. I deposited my earnings in my account at Del Norte Credit Union to save money for college. I know the valuable lesson of saving money for my future. Thank you again, Del Norte, for my scholarship. I am appreciative and will give back to my community.

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  Patsy Archuleta

  1.0

  No longer have the ability to contact any local branch. All calls go to a call service located no where near us and no idea how to even pronounce the branch street names. What is the point of providing it. That is why I use to like DNCU in having the ability to speak to actual person I was working with. Might save overhead cost, but cost more when you lose customers. Time to shop other local credit unions since this is no longer one.

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  Response from the owner

  Thank you for your feedback and we apologize for not meeting your service expectations. Please contact us at [email protected] and we’ll be able to help.

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  Maggie Morris

  1.0

  Horrible customer service. They need better IT help and to have agents better informed of their online and mobile banking issues.

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  Response from the owner

  Maggie, we are sorry we didn’t meet your service expectations. We’d like to do better, please contact us through [email protected].

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