Deseret First Credit Union Social Hall Ave, Salt Lake City, Utah

Deseret First Credit Union Reviews

3.2 stars based on 29 reviews

Featured Comments:

• k

  kierbaudy

  5.0

  I am so impressed with this credit union. Manuel, Stefan and staff there are super nice and so incredibly efficient. I got approved the same day and got check for my auto loan the next day. They gave me cards and set up accounts without any hassle and fuss. I didn't ask for it but they told me they have special relationship with Intermountain and reduced my interest rate by 0.25% which made a huge difference in rate. Manuel communicated through phone and email very quickly. I highly recommend them. Fantastic credit union and they are open until 6pm. Park in Harman lot, there's dedicated spots on the left side as you enter the parking lot.

• J

  Jeffrey Chipman

  3.0

  The good: Sydney and Manuel have always been polite and explained things well before moving forward. Never pushy. Very nice. They got my wife a credit card which helped build her credit, even though she didn't have a permanent residency in the US yet. We were grateful for that. The bad: We arrived for an auto loan and I was disappointed when Sydney did a hard inquiry on my credit before I got a chance to ask a few more questions. We went forward with the loan application and after getting pre-approved and having the purchasing contract sent to them, they increased the proposed interest rate by 0.75% at the last minute because the underwriter thought the miles were too high (150,000 miles on a Hyundai). I have an almost 800 credit score, I pay a mortgage, and have a couple credit cards. Any other lender would have given a much better interest rate. I went over to a different credit union and got the interest rate nearly cut in half for the same vehicle. So they lost my business for the auto loan because their interest rate was ridiculous.

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  Response from the owner

  Thanks for your feedback Jeffrey. We'll take a look at your experience and learn from it to better serve you and all our members in the future. Thank you for using our other services. We appreciate you. Kindly, Mike

• R

  Roxanne Avila

  2.0

  Bank hours say they close at 6, but they close their doors at 5:40

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  Response from the owner

  Hi Roxanne, thanks for your review. Our website and google listing show our lobby is open until 5:30 most days while the drive through stays open an extra 30 minutes until 6:00. We appreciate your business! Kindly, Mike

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