Distinctive Notary & Services Hamilton St, Allentown, Pennsylvania

Distinctive Notary & Services Reviews

4.1 stars based on 24 reviews

Featured Comments:

• M

  Mecca Hill

  5.0

  Amazing atmosphere, wonderful people, and great service!! Couldn’t be more pleased!

• D

  David Charles

  1.0

  That individual (not worth calling a woman) is unprofessional and always looking for an angle to keep your dollar, lazy and pathetic.

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  Response from the owner

  You paid $85 for a service and services were rendered. Your mailbox rental service was for a period of one year in which you had already exhausted. You delivered the key in a prompt manner and in return was provided with the refund of your “key deposit” of $5 not a security deposit as you stated! I don’t know why you feel entitled to a security deposit as you demanded in our office. Also, don’t know why you feel “I look for an angle to keep your dollar” - All in all, what I kept (the $80) was what I rightfully earned!

• C

  Cheryl Bradley

  1.0

  they're by appointment only and you have to pay 30$ just to make the appointment which they dont tell you. If you dont come on time or forget credentials you have to pay another 30$ again "cause they came from home" im sorry isnt this your job! And its not including service fees!

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  Response from the owner

  Cheryl, I will be clarifying our policy for you despite you having agreed to our Appointment and Cancellation Policy and proceeded to booking an appointment for 06/07/2020 @ 8:30 a.m. The $32 is an administration/convenience fee you pay to reserve the availability of a notary, cover travel expenses, and to provide you with an “individualized” service at a specific date and time of your choosing. We make it possible for you to obtain a service that is almost impossible to find on Sunday hence that is why you booked with us! To address all of your concerns in your review: 1. The fee is detailed above and has nothing to do with your transfer (i.e., the service being provided); 2. We always mention the fee and it’s also listed on our website; 3. If you don’t come on-time your appointment is automatically cancelled (a very detailed email with instructions was provided upon booking) however we provided you with a 15 minute grace-period and you both were still 4 minutes late that’s 19 minutes late in which we did not have to wait; 4. Not only did you come late but the customer (Andrew) left his “credentials” at home. You come to complete a title transfer and leave the most “crucial” item at home; 5. Andrew asked if he could book again once he goes back home to obtain his driver’s license and asked if he needed to pay again and my response was “Yes” and I explained why. Andrew completely understood and you became upset about paying again yet this transaction had nothing to do with you - yet you’re the one leaving the review; 6. Of course service fee applies which is the fee of the title transfer (like everywhere else). This too is mentioned on the website!

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