Dollar Bank Magill Dr, Irwin, Pennsylvania

Dollar Bank Reviews

3.1 stars based on 9 reviews

Featured Comments:

• T

  Tabatha Rush

  5.0

  I love the employees at this location. Especially Taran!

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  Response from the owner

  Thanks for the love, Tabatha! We are happy to help with your banking needs.

• r

  rocket star

  2.0

  Dollar bank is not what it once was. The customer service went down hill, if you have a business account you have to talk to the business employees which are pretty much useless and really don't care about your needs, your lucky if they even return your emails. There is no follow up at all. I have a business and personal account here and I am seriously thinking about switching to another bank for both. Not sure what has happened to this bank, I think it's because there employees at least some are working at home and just not doing there jobs at all. And the bank is letting them get away with it. I have no choice but to call the number for business and I get someone from the Pittsburgh location which is bad because they are the worst, they pretty much let the employees run the place. Sometimes when I call the number I hear kids crying in the background it's ridiculous. Then they tell me to hold on while they go tend to there crying kids, or finish there workout, or finish there yard work. This is why the world is so messed up. What happened to the days where you had to show up at the office on TIME every day, and actually do your job for the full 8 hours?

• C

  Chelseyy Ann (Chelseyy240)

  3.0

  I'd really like to give them a better rating.. but it's hard to do at this point. I will say I havent ever had an issue with the staff being rude or anything of the sort. What I do have an issue with is.. I keep getting sent cards that the chip doesn't work. Additionally, the entire top plastic coating peels off very quickly. It's very simple to get a new card... at $6 a piece. Why do I have to keep paying for cards that stop working or literally fall apart in such short times? It's getting to be frustrating.

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  Response from the owner

  Chelsey, we'd like to hear more about the issues you are experiencing. Please call 1-800-242-2265 and press 2, Monday - Friday from 8 AM - 8 PM and Saturday from 8 AM - 3 PM.

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