Dollar Bank Liberty Ave, Pittsburgh, Pennsylvania

Dollar Bank Reviews

2.5 stars based on 44 reviews

Featured Comments:

• S

  Sims Ruben Good

  4.0

  I've been with these people for about 7-8 years

• J

  Jay Briscoe

  2.0

  I have had accounts with Dollar Bank since 2007. I’ve kept these accounts through numerous relocations throughout the United States because of the convenience and flexibility afforded by online/mobile banking and Freedom ATM alliance. I WAS always satisfied with the customer service and was proud to support a “local” and “mutual” institution. However, the bank that was, is no more. On multiple occasions, I’ve LITERALLY spent hours on hold or being transferred from one representative to another without a satisfactory resolution. Compared to personal experiences with other online banking platforms, Dollar Bank’s platform is woefully inadequate - it functions and appears to be operating in the year 2000. You’re forced to call Customer “Service” for many of your needs that should be available to complete online. It’s a shame to see a once great bank fall so far. I would no longer recommend this institution.

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  Response from the owner

  Jay, thank you for sharing your experience. Your local Dollar Bank Branch Manager will be contacting you to assist you.

• W

  Wax Doe

  1.0

  Awww man I've been a dollar bank customer since I was an adult teen. This extremely reliable bank can't seem to stop taking my money in penalty fees. I am switching immediately.

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