Downtown Financial Group - Home Mortgage Loans Nordhoff St, Northridge, California

Downtown Financial Group - Home Mortgage Loans Reviews

5.0 stars based on 21 reviews

Featured Comments:

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  Wilson Dela Cruz

  5.0

  My written testimonial for Evelyn Benson, Loan Officer of Downtown Financial Group. Based on my experience as a realtor, whenever in escrow, my biggest concern for my clients is in the property’s appraisal and loan approval phase. Not meeting them on an agreed contingency period may jeopardize the security of the client’s Earnest Money Deposit if not protected on a timely withdrawal or renegotiation of the agreement. Therefore, the unity and teamwork of a loan officer and real estate agent working together in complete transparency is the definitive key to a successful plan of action. The mutual ambition to administer due diligence and secure smooth closing for the sake of the clients is the primary mission. There is a great difference between a loan officer by title and a loan officer with a mission. Based on my previous experience, I can attest that you stand out of the crowd, Evelyn. My feeling of discomfort and weariness were diminished the moment I introduced you to my clients. I watched you in action and you deserve an honest testimonial and recommendation coming from a demanding, picky, and client-protective realtor like me. I have witnessed your relentless client service performance since the loan originated, during the analysis and financial evaluation period, and on several occasions for group phone calls and correspondence with my clients. This gave me the purest trust, a peace of mind that they are in good hands. You captured my clients’ hearts with obvious respect using a classroom teaching strategy which is an easy-to-understand technique to navigate the flow of the loan process. Your method of familiarizing them with the current mortgage market, the dos and don’ts, the importance of timely document submission, continuous communication, and building expectations made a whole lot of difference to pre-set the goal to clear to close on the first submission. You are transparent in every step of the way and the challenges and problems are your own to conquer. You work around their chaotic work schedules and yet accomplished the fulfillment of getting the important items needed to nail it. I give you the highest accountability of understanding and knowing the loan products & guidelines you sell. Your professional determination of fitting the right loan product to meet the client’s financial capability was carefully calculated. You are knowledgeable to the temperature of the loan industry and by conveying your feedback in a very sensible manner have inspired my clients to lock the interest rate on its perfect timing given the uncertainty of the fluctuating interest rates. Talking about closing, you promised to meet the loan funding on the scheduled time but instead, you delivered it earlier. You are the type who under-promised and over-delivered and this is one of the good characteristics that I’m looking for in a loan officer. I’m very pleased to reminisce the day I introduced you to my clients, and I distinguished you as an integral contributor to the success of this transaction. With tendered appreciation and admiration for your work and services, you made our mutual clients happy, the other team of Real Estate (Escrow, Title, HW, HI) is happy, and most of all, to make me happy. Let me assure you that your name is on top of the list with flying colors as my most recommendable loan service provider for all my future clienteles. Thank you – Wilson dela Cruz.

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  Andre Fontanelle

  5.0

  I asked a lot of questions just about everyday leading up to closing. He was there answering the phone and the questions everytime without pause. If you want to know what's exactly going on with your loan beginning to end and have all your questions answered then, Joseph is a guy for you.

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  Ophie Ovenson

  5.0

  Evelyn, my real estate client’s loan officer, was the best we have ever worked with. She was very diligent and committed from beginning to end. She tackled every hurdle that came by during the loan process. She really pushed for the transaction happen! I would definitely recommend her for your loan needs.

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