Edison National Bank S Cleveland Ave, Fort Myers, Florida

Edison National Bank Reviews

3.6 stars based on 9 reviews

Featured Comments:

• B

  Bonnie Grunberg

  5.0

  We have been banking with Edison National Bank since 2002 with absolutely no regrets. They have always provided us with amazing service on both a professional and personal level. They have provided us peace of mind when it comes to our banking and financial needs. Gone are the days of the neighborhood banker, but we feel with Edison that legacy still exists. Thank you all at Edison for still caring about your customers, it is greatly appreciated it.

• J

  Jerry North

  4.0

  Good service but if you need help on the weekend your out of luck getting a live person

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  Response from the owner

  Thank you for complimenting our great customer service! We take pride in the level of service we provide in our offices, as well as, through our many electronic banking channels. These services are available to our customers 24 hours a day. For your convenience, we offer telephone banking services, mobile banking services including a mobile deposit feature, and online banking access to your accounts. Should you need additional assistance, or need additional information on our products and service, please contact us at 239.466.1800.

• P

  Paul Johnson

  1.0

  This place is highway robbery. I simply stopped here to get money to reward Captiva's servers and wait staff, who are enduring stressful times with the virus, in cash for a pleasant experience. What do these people do? Slap me with a $6 fee to withdraw $100. HIGHLY unrecommended

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  Response from the owner

  Clients of Edison National Bank and Bank of the Islands may withdrawal from their accounts with us both in-person or by using our ATMs without incurring a service charge. Non-clients who use ATMs owned by Edison National Bank/Bank of the Islands to withdraw cash from their bank account will receive an on-screen ATM Fee Disclosure that explains a $3.50 fee will be assessed in order to proceed with the transaction. They may select to either cancel the transaction completely, therefore not incurring the $3.50 fee, or agree to the fee and continue with the withdrawal. We encourage any non-customers to verify with their financial institution what additional fees they may incur for using an ATM outside their bank’s network. We take pride in providing excellent customer service and would like to take the opportunity to discuss your concerns. Please contact us at 239.466.1800.

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