Educators Credit Union 90th St, Sturtevant, Wisconsin

Educators Credit Union Reviews

3.7 stars based on 27 reviews

Featured Comments:

• S

  Suzanne Hall

  5.0

  Tellers are exceptionally kind. Take great care in making sure your transactions are done correctly.

• N

  Nikia “NIK” Morris

  1.0

  2 bad experience with this bank (The Newman Rd. location) Sold my 2010 pickup truck for $$$$$ They gave me a deposit slip for $$..Good thing I was paying attention to the receipt because obviously the bank teller wasn't. (The Sturtevant location) Made a $400 cash deposit the machine started spitting the cash back out at me was able to catch $340 it took $60 and still got a recipe for $400. Receive a phone call from educators a week later saying they audited the machine and looked at the camera and I did not deposit the $400 but only $340 and this was verified with the bank manager. Yes I argued this to the fullest. Received a call back hour later. After farther review with the accounting and camera you did deposit the $ 400... So to make a long story short.They straight up lied... Scratch a lie find a thief.

• A

  Amanda Knepper

  1.0

  This morning I did the "live chat" and talked to Doug (who was very pleasant and helpful). I asked if it were possible to get some temporary/counter checks and he said I should just go in the first lane and I can request them there. I waited 20 minutes in line and then another 10 minutes at the kiosk while my teller Jessica (who was also vpleasant) checked on a couple things for me. When she returned she said her manager stated I would not be able to get any checks since I don't have any on order. I recently misplaced my checkbook and I needed some to cover a couple bills, I even asked if I could pay for them and was told "the manager said no". I should have gotten the managers name but I had to get back to work and didn't have any more time to waste. I have a decent savings account at ECU and after this experience I will be taking it elsewhere. **UPDATE** I went to another ECU location and they were able to help me out with the checks no problem. I will avoid the one in Sturtevant from here on out because they obviously don't care about the customers.

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