Elmira Savings Bank E Water St, Elmira, New York

Elmira Savings Bank Reviews

2.4 stars based on 15 reviews

Featured Comments:

• C

  Charlotte Dumas

  5.0

  I have banked here for many years and never had a problem. Everyone is always friendly and professional. My money transactions have always been processed correctly.

• J

  Joseph Holley

  1.0

  I've only been with this bank for 2 weeks and already I'm having issues.. So far employee professionalism seems to be very poor. I called the main office today to see why my bank account wasn't reflecting my deposits... I was getting weird totals that weren't consistent with anything. With a very rude and crass demeanor I was told that their system often does that and it lags behind....How can I accurately take care of finances with unreliable and inaccurate account information, I said. I was told just to call the bank every time I want to make a transaction. That has to be the most ridiculous thing I've ever heard. I was told rather rudely that community bank is taking over the company and she hopes that they do better for me... I do sincerely hope so!!!

• B

  Bill Rossey

  1.0

  Worst bank ever!!! Charge $39 fee for small bounced check. Had plenty of cash in my savings account which they moved into checking to cover the bounced check. Most banks might charge a couple dollars, if anything, for this. Another time I had an appointment to discuss a home mortgage loan and they scheduled my appointment for 5 PM. When I arrived at 5 PM the front door was locked but several employees were standing inside with their coats on chatting. I knocked on the door and explained I had an appointment to discuss a home mortgage loan and they all stood there with the deer in the head lights look for several seconds before one of them said Sorry I forgot all about your appointment. What a waste of my valuable time!

More reviews (12)