Ent Credit Union E I-25 Frontage Rd, Firestone, Colorado

Ent Credit Union Reviews

3.4 stars based on 24 reviews

Featured Comments:

• T

  Thom Smaller

  5.0

  Ent is great. Wonderful credit union, can't recommend them enough, and they keep adding more sites. If you live in Colorado you can't do wrong by banking here, and if they aren't in your area, they will be soon

  ---

  Response from the owner

  Hello Thom, we are happy to hear you had a great experience. Thank you for your kind words and for being a member!

• R

  Rome kaf4

  1.0

  Employees at this location repeatedly misinform customers about privacy policies and fraud protection. ENT needs to train employees better.

  ---

  Response from the owner

  Hello Rome, we're sorry to hear you had a bad experience. We strive to provide the highest level of service to our owner-members and are disappointed when we fall short. We'd love to discuss this further if you call our Center Manager, Crystal Wooten at 1-800-525-9623.

• A

  Alexandra Etter

  1.0

  I am experiencing an absolute nightmare with ENT. We received paperwork about our car loan that looked like spam, but we called just to make sure. Ent customer service told us they weren’t sure and gave us general 1-800 numbers, which led nowhere. They regularly give wrong information, conflicting information, and wait times are incredibly long. I’m literally on hold right now trying to ask the same questions they blew me off about last month. I hate this bank, I cannot say enough how awful they are. Run!

  ---

  Response from the owner

  Hi Alexandra, we're sorry to hear you had a bad experience. We strive to provide the highest level of service to our owner-members and are disappointed when we fall short. One of our team members will be reaching out to discuss this further.

More reviews (21)