Excite Credit Union Curtner Ave, San Jose, California

Excite Credit Union Reviews

3.9 stars based on 19 reviews

Featured Comments:

• m

  marie moore

  5.0

  Excellent customer service received my check thank staff that help I give that employee 5 star thank you

• K

  Kimberly Mesmer

  5.0

  Honestly I thought maybe this was going to be a great place until I spoke with a lady the other day (I wish I knew her name.) She called me back on a consolidation application I sent in, and this lady was the most unperfessional person I have ever spoke with. Im currently 4months pregnant and moving out of state to live near my family for the future of my child and cant skip a payment cause I only made 4payments, so I applied to consolidate this months payment with the 181$ I owe on tags and she simply said "cant your family front you the money😡." If my family could, I wouldn't be asking for help. So unperfessional, she acted like I was stupid for asking , and there's no way they can help, or give me a loan. So unperfessional!! Really need to trade my car and buy somthing new, so I dont have to deal with this company anymore!

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  Response from the owner

  Hi Kimberly, We are so sorry for the negative experience you had. We don't want our members to feel this way. Thank you for bringing this to our attention. One of our team leaders will be reaching out to you. Excite Credit Union is committed to helping its members with their financial wellness. We appreciate your membership and your feedback helps us improve our service. Again, we sincerely apologize for the experience. Thank you, Team Excite

• C

  Calvin A Sabatini

  5.0

  This is a great branch to visit, I always recieve excellent service. Thank you so much every one. Keep up the ggggrrrrreeeaaaatttt work!

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  Response from the owner

  Thank you so much for your kind words, Calvin! We are thrilled to have you as a part of our family and look forward to serving you again!

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