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- Excite Credit Union Rd, Blossom Hill, San Jose
- Phone:
- +1 800-232-8669
- Website:
- https://www.excitecu.org/home
- Address:
- 848-A Blossom Hill Rd, San Jose, CA 95123, United States
- Hours:
- Tuesday9AM–6PMCLOSE
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Excite Credit Union Reviews
3.8 stars based on 5 reviews
Featured Comments:
A
Alicia Jacinto
5.0
Been a member since c.1975 (under various former names, i.e., General Electric Credit Union). Have always banked with them. Financed over 10 vehicles with them over the years as they've offered me best rates. Staff is always courteous and professional; whether my business was in a branch office or on the phone. No complaints here. EVER! In my youth I had my share of financial setbacks and they've came through for me every time with personal loans, and again, with best APRs. Thanks to all current and past C.U. employees. You've saved me countless times.
M
Marilyn R.
2.0
I've been with Excite (Alliance) for over 40 years. Personnel (tellers) changed; therefore, personnel not as good as it used to be. It's a "hit & miss" when being served. One lady was so friendly and awesome but she retired approximately three years ago. Had a teller who never smiled and very "dry" that I didn't want to go to her. Approximately four months ago, I needed to change accounts; and I had to go to her. She was no longer a teller but has a desk job. Same disposition---not friendly, no smile--as if she doesn't want to be at work. Bad customer service.
Response from the owner
Hi Marilyn, We are sorry for the negative experience you had. Excite Credit Union is committed to providing excellent service to its members. We appreciate your membership and thank you for bringing this to our attention. We strive to serve our members the best and your feedback helps us improve our service. Again, we sincerely apologize for any frustrations. Thanks
J
Judith Carrillo
1.0
I came here get info and potentially open an ira account but after an unpleasant interaction with a teller I decided to take my business elsewhere.
Response from the owner
Hi Judith, We sincerely apologize for the negative experience you had with one of our team members. We don't want to lose you and would love to make things right. Please share your preferred contact information at [email protected] so that our team can reach out to you. Again, we apologize for the inconvenience. Thank you.
More reviews (2)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Tuesday :9AM–6PM
- Wednesday :9AM–6PM
- Thursday :9AM–6PM
- Friday :9AM–6PM
- Saturday :9AM–2PM
- Sunday :Closed
- Monday :9AM–6PM
- Payday Loans
- Personal Loans
FAQs
1. How Can I Get In Touch With Excite Credit Union?
Please Call +1 800-232-8669. You can fill in contact form on their site.3. What's the Procedure of Applying for a Loan at Excite Credit Union?
You can apply on their website whenever you want to take loans.5. What if I Can't Repay My Loan On Time?
You need to get in touch with your lender for negotiation in advance if you can't fulfil the agreement.
2. Where Can I Find out Excite Credit Union?
848-A Blossom Hill Rd, San Jose, CA 95123, United States may be the address of Excite Credit Union. You can find more nearby loan stores in California here.4. Does Excite Credit Union Perform as an Agency or a Lender?
Excite Credit Union is a Credit union which will accept all kinds of loans. Besides, you can try WeLoans which will match you with the best lenders for your reference.6. Does Excite Credit Union Accept People with Low Credit Scores?
Sure, you can call them for more details before you borrow money.