F&M Bank Rockwell - West Main St. Branch W Main St, Rockwell, North Carolina

F&M Bank Rockwell - West Main St. Branch Reviews

3.6 stars based on 6 reviews

Featured Comments:

• G

  Gloria Tolliver

  5.0

  They have always been friendly and helpful and took time to answer any questions.

• D

  Devon Hildreth (Liongod666)

  1.0

  The absolute worst customer service I have ever experienced in my life. Constantly dealt with issues over them freezing my debit card for the exact same transactions every week, for months, due to what they claim is "fraud protection". Which has left me stranded, needing gas to get home from work on multiple occasions. when I inquired about just marking said transaction as authorized I was told that in order to do so they will have to stop fraud protection for my entire account all together, and I will no longer have the ability to dispute any transactions on my account if there were ever a fraudulent transaction. Secondly, I signed up for the overdraft protection program they offer when I signed up for my account. They then changed the policy without alerting me to the actual changes made other than the fact they changed the name of it. So after finally being fed up with the antics of this aweful bank, I emailed them, understandably upset after months of them doing this, and instead of apologizing they told me to zero out my account and immediately cut off my debit card the day before Thanksgiving. When my direct deposit had just hit my account. The attitude of every single person here is absolutely despicable. I have never in my life ever had so many problems from a bank. I would never recommend them to anyone, ever!

• D

  Damien Dease

  1.0

  The drive through at this bank has been open for almost 30 minutes and 1 person has made it through. These ladies are always taking their sweet time and are always rude.

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