Fidelity Bank - NewMarket Square N Maize Rd, Wichita, Kansas

Fidelity Bank - NewMarket Square Reviews

2.3 stars based on 5 reviews

Featured Comments:

• J

  J “VideoPreacherman” G

  5.0

  Fidelity has sponsored Susan's Kids. Susan's Kids is an organization that helps find foster children forever homes. Thank you so much for sponsoring them! Your kindness and compassion has earned our business and we will be telling others to do business with you. God bless you :)

• J

  Julianne Ramsey

  1.0

  Not particularly willing to help with any issue. They put it all on the customer

  ---

  Response from the owner

  We regret that our service did not meet your expectations, Julianne, and appreciate you letting us know. This concern has been shared with management.

• R

  Rose Rausch

  1.0

  Why does the door and google say your drive thru opens at 7:30 am but yet there is no drive thru? I came early specifically to use the drive thru at 7:30.

  ---

  Response from the owner

  Rose, thanks for sharing your feedback. Our NewMarket Square office features extended hours Interactive Drive-Thru Banking. The machines in the drive-thru lanes offer the ability to connect with a live banker via a screen to conduct a variety of transactions that you would expect from a traditional drive-thru, including withdrawals, deposits, payments and transfers. Simply drive up to a machine and touch the screen to connect with a banker. While they may look like ATMs, Interactive Banking Machines are blend of technology and personal service. Interactive Bankers are available to serve you from 7:30 am to 8:00 pm, Monday through Friday and from 9:00 am to 5:00 pm on Saturdays. You can learn more by visiting https://www.fidelitybank.com/interactivebanking. If you have any questions about using drive-thru interactive banking, our customer service team can be reached at 1.800.658.1637.

More reviews (2)