Fifth Third Bank & ATM E Main St, St. Charles, Illinois

Fifth Third Bank & ATM Reviews

1.6 stars based on 7 reviews

Featured Comments:

• K

  Kurt Palka

  5.0

  Very nice people, fast and courteous.

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  Response from the owner

  That's great! Thanks for sharing the love. ❤

• M

  Michael Noe

  1.0

  Well if you like waiting for your debit card In the mail for two weeks, than I would recommend banking with this company. I opened at account on June 16th and it’s June 29th and I’m still yet to receive my card. I was told a week which was ok at the time but now I have 3 bills late and got 3 fee s for something that should of been here a week ago. I call the branch in west Chicago for two days and got no answer. I had to call a dif branch to get answers which they tried telling me it’s 7buisness days which was never mentioned l. He just said 7 days. Like this is not starting off well one bit. At this point I would not recommend this bank. I’m sorry but what a terrible procedure to start you off with. Cost me money already in the first two weeks I haven’t even been able to use it yet.

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  Response from the owner

  Hi Michael- I was very sorry to read your comments about your dissatisfaction with our bank. We'd like to take the necessary steps to make things right, but in order to do so we need to talk to you. Please call our social media team at 877-833-9973 so we can assist.

• J

  J H (Californiabear_Javi)

  1.0

  So the website says there is a 1 percent fee for cashing a check for non fifth third customers. So I went in and was told it was 2 percent now. I was asked a bunch of questions non pertinent to my cashing a check. Wish I known I was gonna go thru such trouble to cash a check.

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  Response from the owner

  Hi Javier, thank you for letting us know. We value this kind of feedback as we're always looking for ways to improve the experience for our customers. We'll be sure to share this with our team.

More reviews (4)