Fifth Third Bank & ATM Old Fort Pkwy, Murfreesboro, Tennessee

Fifth Third Bank & ATM Reviews

2.6 stars based on 16 reviews

Featured Comments:

• J

  Jared Turney

  5.0

  This has been my bank for about 5 years and they have never let me down. The service is good and my personal banker Clark Fitzgerald makes it obvious that customer service is a priority. He didn't try to sell me on some high interest rate credit card that has a ridiculous limit on it. He explained all my banking options in easy to understand terms. He has followed up with me on multiple occasions to ensure all my questions are answered and when I have one he always has an answer. Clark has made me a permanent customer of 5/3 bank on Old Fort Pkwy and someone who tells people to go see him.

• l

  larry king

  1.0

  This is the absolute worst bank in the world. The customer service is beyond awful. Hands down, it is the most sneaky, suspicious, and underhanded business I've ever had to deal with. I wouldn't bank with them another day if they paid me!

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  Response from the owner

  This is troubling to hear. Is there anything we can do to help? Please call our social media team directly at 877-833-9973.

• J

  James Pickard

  1.0

  I’ve been a customer of Fifth Third Bank since 2010. I’ve used many of their banking products and features over that time period to include their Money Market Account, Essential Checking, auto loan services, Early Access, and My Advance. Fifth Third Bank has really never been a people friendly bank. They’ve settled several lawsuits for things like predatory lending with their Early Access feature ( they really put the screws to people with that one) and they’ve settled a case that involved their ATM fees which included charging for balance inquiries. Until a few days ago I didn’t even realize these suits were ongoing until seeing them online. I may be an unknowing member…who knows? It seems that Fifth Third Bank hasn’t learned a whole lot considering they’re charging up to $25 maintenance for checking. They will even without warning disabling features like My Advance. IMO if you’re not wealthy or simply want more features with banking like free checking and the ability to get an advance on a payday direct deposit Fifth Third Bank is a very poor option. Don’t walk away from Fifth Third Bank…run! There are too many better checking and banking options available!

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  Response from the owner

  James, I'm very sorry to hear your experience with our bank was unsatisfactory. We are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

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