Fifth Third Bank & ATM W Main St, Troy, Ohio

Fifth Third Bank & ATM Reviews

4.6 stars based on 6 reviews

Featured Comments:

• G

  Greg P.

  5.0

  Very professional service, Carrie greeted me at the door for some documents I needed notarized. She provided two employees for witnesses and they were very pleasant. Overall great experience.

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  Response from the owner

  Thanks, Billy! We’re thrilled that you're satisfied with our services. Your feedback is appreciated!

• O

  Olivia Nicodemus

  5.0

  Carrie Ullery was wonderful to work with.

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  Response from the owner

  Isn't Carrie wonderful?! We will be sure to let her know.

• J

  Joshua Goodson

  1.0

  The atm took my debit card during business hours while I was on a roadtrip. I went inside to have them retrieve my card from the machine so I could continue on my trip and they refused to get my card out of the machine because their machine malfunctioned and took the card. Imagine being on the road when a bank like this inconveniences you, and imagine trying to keep from getting angry inside the bank because of their screw up. Customer service obviously isn't a priority even when you have a business account with fifth third. You're just a number to them.

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  Response from the owner

  Joshua, I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

More reviews (3)