Fifth Third Bank & ATM Van Dyke Ave, Washington, Michigan

Fifth Third Bank & ATM Reviews

3.3 stars based on 3 reviews

Featured Comments:

• M

  Mallory Mae

  5.0

  Shelby H. was very helpful! I have called on a few occasions about possibly getting a credit card and she answered all of my questions and made sure to tell me “Please don’t be afraid to stop me, if there is something you don’t understand. I’ve been there, and there is no such thing as a bad question” This is why I bank with Fifth Third, they don’t push anything on me. It’s seems like they really just want to help 😊

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  Response from the owner

  We appreciate you saying so, Mallory! We'll be sure to pass along this note. Thank you and have a wonderful day!

• J

  Jim Antonelli

  5.0

  This is a great branch ! They are always pleasant and are very helpful.

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  Response from the owner

  Jim, Glad we could help. Have a great day!

• M

  Marina Stojanovski

  1.0

  Would give 0 stars if possible....Left this bank because refi process was taking too long and switched lenders... Called customer service for an hour, spoke to 4 "supervisors" and everyone was clueless when it came to loans... Called this branch to get some information and spoke to the loan originator Diane Ruggeri.. VERY rude women!!!! Told me she would not help and hung up on my face. Have never been to a bank with such rude clueless people... Very disappointed

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  Response from the owner

  Marina, First, I’m very sorry that you did not receive the level of customer care that we strive for. Second, I’d like to help. Please provide your phone number and the best time to reach you (between 8am-8pm ET/Mon-Fri) in a private/direct message. We will call you to help. Thanks for the opportunity to assist with this.