Fifth Third Bank & ATM Patrick Dr, Burlington, Kentucky

Fifth Third Bank & ATM Reviews

4.0 stars based on 4 reviews

Featured Comments:

• K

  Kim Kane

  5.0

  Very helpful on the phone I can always call them right up for account help .However the customer service # is another story they could have u waiting for a hour Geeez

  ---

  Response from the owner

  Kim, That's amazing! Thanks so much for the compliment!

• R

  R C Lambert

  4.0

  Is driveup and inside ATM at Kroger. Has drive up and inside bank counter service at Burlington Kroger.

• S

  Sandy G

  1.0

  You wrote a review for Fifth Third Bank 14 minutes ago 1.0 star rating 1/2/2018 I deposited a large check for more than $10,000 in the bank on Friday, 12/29/17. I asked when the funds were available to transfer and the teller stated Monday or Tuesday. The funds were available yesterday. Today, Tuesday, 1/2/18, I tried to move the funds to another non-fifth third account. The bank doesn't allow you to transfer more than $2,000 per day and $5,000 per month. Fifth Third Bank charges a $3.00 fee for each transfer. I called the branch to see if there was any other option. The teller, Cindy, said that transfer limits were set by the Federal Reserve Bank which isn't true. The teller Cindy said there was no other option. I then asked to get a check and close my account and she said I had to wait 5-7 days for the funds to be released by the other party. I asked why since the funds are available she said that was the rule. I then called the Banking Center Manager Raymond at the Burlington Pike location. He said I can pick the check up at any time since the funds are available. I should have gone to Chase bank where the staff are informed and actually provide the appropriate information. I am closing my account with Fifth Third Bank and have no desire to be a customer where I am treated so poorly. It is not the first time this location have misinformed but it is now the last time.

More reviews (1)