Fifth Third Bank & ATM E 116th St, Fishers, Indiana

Fifth Third Bank & ATM Reviews

2.5 stars based on 6 reviews

Featured Comments:

• M

  Michigan Mike

  5.0

  I was tired of other banks trying to sell me services that were not in my best interest just so they could get their "points"... I was with chase for 30 years and turn over was a problem because of that same point system. I never had the same banker and I always felt like I had to be on the defense when I went in for a simple transaction. I switched to 5/3 and have never been happier. This is the only branch that I've used and have always had great service and the same banker.

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  Response from the owner

  Thanks for the feedback Mike. We are always looking for ways to make your experience a Fifth Third better®!

• C

  Carrie Wade

  1.0

  I have been with 5/3rd for a couple of years. Never have I had some many problems with over draft fees. Yes I'm one of those that use my card if the money isn't in there but I have daily deposit that hit my account thru work and I never go over! So I use my mobile app to see how much I have in the bank and thats how I'm able to spend my money! Well every week I'm getting hit with 37 dollar late fee . Last week I got hit we 72 dollars over draft because I was negative $3.36!! Called and went up to the branch got told 2 different things. So they do have a 5.00 over draft protection fee! But not if its two different transactions! Thats the kicker!! Also this company has a different policy on how things work. Just depends on the person u calling or seeing!! Its crazy!! If you are a person that needs there money rt away I would NOT use this bank. Got told today I need to wait two days after a deposit so I can see how much I have after all my transactions post! So i was like so my available balance isn't correct then? She was like yes its correct! Obviously not if I keep getting hit with your fees!!

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  Response from the owner

  Carrie, Thank you for leaving us a review. We're sorry to hear you haven't been happy with your experience with us so far. We're committed to improving your experience and would love to see how we can help. Would you mind giving us a call at 877-833-9973?

• D

  Dan Hubbard

  1.0

  This is my second visit to a 5/3 facility. Last time I waited 20 minutes and never received any help. So far, been here 10 minutes waiting for help. 5/3 needs to figure out how to staff a banking center so people can get help with their accounts. Update....20 minutes, still waiting. There are now 4 bankers here. I think 2 are working with clients that were here before I was. I guess 5/3 bankers don’t know how to help customers without calling help lines themselves. I can hear one talking to them😀. I’ll post more later. Update #2...30 minutes. A customer came in to conduct business with 1 of the 3 tellers, who are running around. The ATM isn’t working either!!

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  Response from the owner

  Hi Dan, we're very sorry your experience did not meet the level of service we strive for at Fifth Third. Please give us a call at 877-833-9973 so we can help. Your business is important to us.

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