Fifth Third Bank & ATM Alexandria Way, Highland Heights, Kentucky

Fifth Third Bank & ATM Reviews

3.1 stars based on 4 reviews

Featured Comments:

• r

  regina hogan

  5.0

  Very professional quick service. The ATM is at the first drive thru and makes it very tight to get a truck thru.

• Y

  Yousef AlDulijan

  1.0

  Their ATM has the option of tapping your card but does not actually work. Great job 5/3 some how you have managed to do a 5/3 worse. Small businesses do it better than the bank we use. Very disappointing!

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  Response from the owner

  Yousef, Sounds like you've had a bad experience, and we're very sorry to hear that. Please call us at (877) 833-9973 so we can assist you. Our social media team is available to assist you at that number Mon-Fri 8am - 9pm ET.

• W

  Whitley Stein

  1.0

  HORRIBLE MORTGAGE DEPARTMENT! Do not go through 5/3 to purchase a home. We are first time home buyers and had a TERRIBLE experience with this branch and 5/3 in general. They doubled our closing cost the day of closing, without informing us beforehand, then no one could explain as to why it was doubled. Since it was the 45th day, we HAD to sign. SO we went above the branch level and tried to get a better understanding, and even that person couldn't explain it to us. To add on to it, we started to work through mortgage customer care and even she couldn't get us a good explanation. In all, DON'T WASTE YOUR TIME…. they just want your money and will do anything to get it.

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