Fifth Third Bank & ATM US 127 South Frankfort, Kentucky

Fifth Third Bank & ATM Reviews

2.9 stars based on 11 reviews

Featured Comments:

• E

  Elizabeth Swartz

  5.0

  Mr. Smith, Ms. James and the team at 5/3 in Frankfort are an amazing group to work with! Polite & professional are just two reasons we bank with them. We have been 5/3 customers for over 30 years and this Frankfort team is by far one of the best we have worked with. Each member goes above and beyond to fulfill every request. This is why our family of 5 will continue to use 5/3 and the Frankfort branch!

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  Response from the owner

  That's so nice of you to say. We'll let the Frankfort West team know you were pleased by their service. Have a wonderful day, Elizabeth!

• A

  Alesha Czech

  1.0

  I have bank with here for over ten years the past two year I been nothing but a rip off they Makin money off ppl hard ship and making thing harder on ppl to life I thinking I going move all my bank to a different bank that try help ppl in these hard times and tell me call for them still not doing any this place is a joke

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  Response from the owner

  Hi Alesha- We're concerned about your message and would like to understand what happened. Please call our social team at (877) 833-9973 to discuss. Thanks.

• D

  Darrell Clark

  1.0

  I've had my auto loan through this bank for years. Never Ever late, always paid before due! I've worked hard for and excellent credit score and have maintained it...I didn't buy my score on my phone either!!! I went in to either refinance or borrow by personal loan, but the Manager kindly informed me that they will not give me a loan because my car is a year too old to refi and I don't have a checking account with them. He said that you must have a depository account with them for at least 90 days! (They have happily taken my checks from another local bank all along) He also said that, "Even though I had paid well, there is no type of exemption".. that would allow them to alter their rigid lending policies....I was advised to contact my bank to see if they will loan me what I need... He gave me a payoff sheet and politely and apologetically showed me the door! Have honor, credit worthiness, ability to pay, have anything to do with borrowing anymore??? Apparently not at 5th 3rd.......

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  Response from the owner

  Darrell- We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

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