First Bank East Ave S Lyons, Kansas

First Bank Reviews

3.7 stars based on 3 reviews

Featured Comments:

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  Francine Fundenberger

  5.0

  I have banked w First Bank for 28 years and they have always taken care of all my needs! My whole family chooses to bank w First Bank and we love that they are always striving to help the community!

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  Response from the owner

  Glad to hear it, Francine! We pride ourselves on providing excellent care for each person that walks through the door. We're so glad that First Bank is part of your literal family and that we will be for current and future generations. Humbled that you recognize us for our community efforts. Glad to be in Lyons - thanks for taking the time to review us!

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  Victoria Mantha

  5.0

  When I saw the reviews talk about their hours, honestly, I didn't get it. I can bank from anywhere at anytime with their online banking. I don't have to leave home to cash a check or pay bills. AND, when I struggle with any technology their people walked me through each step. I graduated from Lyons High School and know they invest in their community, including scholarships! Great job First Bank!

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  Response from the owner

  Thanks so much Victoria! We strive each and every day to offer services that meet ALL of our customers needs. Even when our in-branch hours don't connect with your availability. Glad to hear you receive excellent customer service when you do come across issues. Investing in our community and its people is one of our top priorities. Thanks for taking the time to leave us a review! You help #makelifebetter.

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  Raechel Manley

  5.0

  I was with my previous bank for 30 years. They were looking at coming into the new age with automated systems that then made their customer service go into the toilet. Spent hours on the phone trying to get to a human. When I heard First Bank expects their team to answer the phone by the third ring and provide the best customer service possible, I switched. Just like that. First Bank has all the innovation without the loss of the people touch.

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  Response from the owner

  "First Bank has all the innovation without the loss of the people touch." PERFECT. This is absolutely our goal with each and every interaction anyone has with First Bank. We want to Make Life Better each time you walk through our doors or give us a call. So glad you made the switch and we are so happy to have you as part of the First Bank Family. Thanks for taking the time to leave us a review; it is appreciated and we are humbled you chose us!