First Cash Pawn E Platte Ave, Colorado Springs, Colorado

First Cash Pawn Reviews

3.1 stars based on 18 reviews

Featured Comments:

• J

  Jilmar Morales (Joel morales)

  5.0

  It was great. They have good customer service yeah great prices on their products it was great doing business with them

• N

  Nestor Torrez

  2.0

  look I ranked the store a two out of five because I haven’t shopped there I only tried to sell something. that being said I sold some AirPods to them for $25. I to work at a pawnshop so I’m not complaining about the price. I totally understand they have to make a profit out of what they sell. what I’m complaining about is the customer service that I was treated with. i’m not going to say any names because I do not like to affect anyone’s job. but this worker was very rude from the jump, when I was being respectful. And I hope you don’t think that I took it the wrong way either. I know when someone’s being rude. the worker kept belittling me asking me questions on why I couldn’t go to another pawnshop, or why I couldn’t of just done it at my own Pawn Shop. I mentioned because it was really busy. And I left early. Didn’t think that would be the right thing to do. the worker kept shaking there head at me and like I said, simply being rude. But, back to my point earlier, I’m not complaining about the price. But the worker would not have no wiggle room whatsoever. I’d ask if they can bump it up five dollars, the worker straight up said no. And I understand if she said no but she said “nope” in the rudest way possible. Top Dollar Pawn would never. They are blunt with there prices. But they are definitely negotiable. Maybe I’m over reacting but, like I said, very rude. Again the money part is besides the point. Just a very bad experience. like I said I didn’t shop so I couldn’t tell you about that. looked like they had some nice stuff tho.

• J

  Jimmy Chriss

  1.0

  This place is a joke. I bought a wii u system at this place. Not only did I get a taped up power cords but the hdmi didn't work. The whole system smelled like cigarettes. It still had the last person's account on there with a parental lock. So I had to waste time talking to Nintendo just get this thing unlocked. THEN come to find out the disc drive is broken. The only thing that "saved" me was they ripped me off more by charging me more for a 15 day return policy so I returned it. The assistant manager toni was super rude. She returned my money after I said what happened....then just slapped a price tag back on it to sell it to someone else broken without telling them. This place sells trash. If you want to sell your trash they will take it no questions asked. If I didn't pay for the return policy I would have been screwed which I'm sure will happen to someone else who didn't pay for the return policy.

More reviews (15)