First Choice Credit Union N Military Trl, Riviera Beach, Florida

First Choice Credit Union Reviews

1.0 stars based on 4 reviews

Featured Comments:

• B

  Britney S.

  1.0

  I didn't have a problem with CU until I went online to look for statements and noticed I no longer had an account with them. I initially opened account to pay off car loan and when that was paid off there was only $19 in account, but I personally never closed account. When my concerns for a refund were passed to mngt they said my money could not be returned because it was collected as a fee for not having a set amount in account. I was never informed or contacted about fee. I was never contacted about account being closed. Before account was closed I had personally reached out to CU on two other occasions for separate matters and not once did anyone mention that my account was in danger of being closed. I know it's just $19 and that's not a lot, but it's the lack of communication that I have a problem with. My money was taken and I never had a chance to rectify the situation. I guess I'll just have to take the loss though because mngt stopped responding to me and I just decided to close down account.

• N

  No Trend

  1.0

  Pitiful excuse for a credit union. Opened the second chance checking account. It was a big misunderstanding about fees and how the account actually worked. Closed my account over - $10 that was taken care of in less than 30 days. Never received a letter informing me my that my checking acct would be closed. No compassion from management. Very ridiculous and now that I'm not even a member there i keep receiving mail about insurance and such. 😤

• M

  Melissa Torres

  1.0

  If you don’t continue to use the account and just leave your money to sit they will take a fee and deplete the account.. that is horrible and I will not ever go back. The lady told me that’s what happened with no compassion. #thumbsdown

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