First Convenience Bank I Greenville, Texas

First Convenience Bank Reviews

3.6 stars based on 10 reviews

Featured Comments:

• D

  David Washburn

  5.0

  We recently utilized this institution for a business account. While we ultimately transitioned to another local bank that better suited our businesses particular needs, I must take a moment to commend those working the front at this location. Each time we visited they were nothing shy of absolute kindness, positivity, & helpfulness with the resources the company makes available to them. Saw on numerous occasions other customers displaying distasteful attitudes regarding the service but failing to understand majority of the issues were out of the associates hands. The interactions & light conversation we had with each individual at this location really was a delight. If you feel this bank is a convenient option for you then I’d definitely recommend giving them an opportunity to provide you with the same good old fashioned customer service we received. The five stars given was primarily for the staff, I’d rate the bank itself as the company is choosing to operate a 3. Main recommendation we would suggest is for the company to be a bit more up-to-date on services, policies, & fees to be more comparable to their competitors such as BOA, Chase, & Wells Fargo. Perhaps then they would attract additional account holders. Also believe the employees really do deserve appropriate recognition from this bank (beyond a pizza party or insufficient gift certificate) because they really are the best part of our experience & it saddens me we won’t be having those interactions.

• L

  Le'ann Light

  3.0

  I have banked here since 2014 for 7 years now. In the beginning service was outstanding. Through the years staffing has changed and service has diminished quite rapidly. The main reason I Bank here is conveince and being in Walmart and open on Sunday and now I see that they are closed on Sunday. They definitely have training issues. My reason for 3 stars. definitely

• D

  Dre Guster

  1.0

  A1 service from the only male! 2+ scandalous females that will pull all types of stunts to take your money. Happend on several occasions. Closed my account with a fee & it went into the negative 2 days later. Came back to see abt a reimbursement for them to close it. Hispanic tried to steal $100 from me had to go back in for it & she says “oh yea you’re right” like what! I DO NOT recommend anyone to bank here what so ever. Brought $167 in all 1s to deposit, she takes my money to the back & comes back to tell me that there is only $118. (Driving 66 miles a day just to get to welding school + heavy traffic otw home) Long overdue review from me… A BIG thumbs down to these guys

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