First Horizon Bank Dayton Blvd, Chattanooga, Tennessee

First Horizon Bank Reviews

3.6 stars based on 8 reviews

Featured Comments:

• s

  single momma

  5.0

  As always they are safe , reliable and kind.

• M

  Mark Stone

  1.0

  My elderly parents in their late 80s have done business with First Horizon bank for 60 years. They are now in assisted living in Huntsville Alabama. We went to the bank and filled out change of address forms for all of their IRA retirement accounts. 4 or 5 months ago my mother received her annual IRA distribution but my father did not~$3500. We contacted First Horizon and they said it was sent to a local wrong address and they would have to wait 90 days before a check can be reissued. We waited, and now the bank says we have get a document notarized saying "we" lost the check that was never received. The bank knows the check has not been cashed and could easily cancel it and reissue. Instead, they would prefer to have my will chair bound dad and mother leave assisted living and go find a notary to sign a document that says they lost the check that was errantly sent to a wrong address by First Horizon. Buyer beware of doing business with this bank.

• B

  Brooke Goodyear

  1.0

  We have been with this bank for 17 years and this particular branch is so difficult to deal with. Every.Single.Time. I need something notarized, or something special they say they cannot do it and every time I drive right down the road to a different branch and they do it with a smile on their face. I have finally learned my lesson that they will never get their act together .

More reviews (5)