First Horizon Bank Pelham Rd, Greenville, South Carolina

First Horizon Bank Reviews

1.6 stars based on 6 reviews

Featured Comments:

• S

  Stephanie

  5.0

  I don’t know why there are negative reviews. Those people must be the type of people that no matter what you do, you can’t please them. I’ve been a member of this bank since 2008 and NEVER have I ever had ANY issues. When money was taken out of my bank account wrongly from another state, they immediately got to work fixing it and had my money refunded. If I ever had an issue with, they were on top of it. The app works great, the website works great. They are friendly and very very helpful. I do not plan on switching banks. The only down fall is I have to drive about 20 mins to get to the closest bank, but that should tell you, of all the banks within a 5 min drive, how much I have enjoyed banking with them. Honestly, I cannot see how this bank has horrible reviews. Those people must have a stick lodged somewhere.

• J

  Jamie Hensley

  1.0

  Customer service was not good. Made a deposit and nowhere was it showing up so when I called the branch to ask why all she said was they don't show up for 24 hours never offered to look to see if there was a problem even though I told her that I had had deposits get deposited to the wrong account before and just wanted to make sure she still did not want to take the time to ask me if my account information so she could make sure there wasn't a mistake made all she said was wait 24 hours!!! The fact that they say they can't track a deposit until it's been over 24 hours is either a lie or really bad banking.

• C

  Carson Felkel

  1.0

  SunTrust sold our account to First Horizon. We have had terrible service. They don’t tell you that online bill pay is through cashier-like checks. They sent money in an undepositable fashion to another person. They post money in your account that looks available when it truly is not. Branch workers tell you things very different that centralized services. Will change banks as soon as we can. Don’t wish this experience on others.

More reviews (3)