First National Bank of Pasco US Dade City, Florida

First National Bank of Pasco Reviews

3.6 stars based on 11 reviews

Featured Comments:

• R

  Ronnie Williams

  5.0

  We are moving our business from a larger bank to FNBP and we couldn't be happier. Great customer service, friendly knowledgeable staff. They have gone above and beyond to help us with this transition and have quickly addressed any needs or concerns. Highly recommend banking with them!!

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  Response from the owner

  Thank you for your review. If we ever fail to meet your expectations, please let us know.

• L

  Lifes too Short

  1.0

  I would not recommend this bank. In over 35 years of owning businesses I have never had a notary tell me she was uncomfortable notarizing a signature and reviewing a document as if she was an attorney. Needless to say we will be closing our/personal accounts and telling other businesses to do the same. Went right down the street to another bank that we bank with and had the paper notarized with no problem whatsoever. Look folks there are too many banks in the area that give great service and can handle your business and personal needs. poor customer service even to one person is unacceptable when there are other choices of banks.

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  Response from the owner

  We're very sorry you were inconvenienced. Notaries must adhere to certain rules to fulfill their duties. We provide Notary services for a limited array of documents. When more complex legal documents are presented to us for Notary services, we reserve the right to refer these documents to competent legal counsel. We sincerely wish you the best.

• B

  Barbi Canfield

  1.0

  The employees have no manners or social skills. They lack the ability to effectively deal with public. Quite frankly should not be working with the public.The employees are mask natzies. Since when does a manager scold a customer for actions she never saw?! I wish I could write the whole story. Terrible. The customer definitely does NOT come first. Don’t bank here.

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  Response from the owner

  We're sorry you had a bad experience. We do require masks in our branches at this time, and we try to suggest convenient alternatives such as drive-thrus for those who choose not to wear masks. Many of our customers are elderly or vulnerable. We are trying to put all of our customers first in these difficult and confusing times. If we were not as understanding of your situation as we should have been, we sincerely apologize. We wish you the best.

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