First Oklahoma Bank S Riverfront Dr, Jenks, Oklahoma

First Oklahoma Bank Reviews

3.5 stars based on 19 reviews

Featured Comments:

• r

  rocco damiano

  5.0

  I am an out of state customer and have banked with 1st Ok Bank for sometime now. Incredible customer service, all questions are answered promptly and succinctly and any issues that arise have been dealt with quickly and professionally. I am a very satisfied customer. Thanks so much!!

• N

  Natalie Walker

  1.0

  They were great. But right now I'm absolutely FURIOUS. My grandma had to get a new card recently and finally got it about 2 weeks ago. This past weekend she tried to buy her prescriptions and the card wouldn't go through. We thought it was the machine at the time as the lady said it had been doing it all day. But it kept happening over the last few days and she finally called the bank today only to discover that they had CANCELLED HER NEW CARD (without telling her mind you. No warning whatsoever) TI SWITCH IT OUT FROM VISA TO MASTERCARD. Now she can't buy her prescriptions until the card arrives, some of them she desperately needs. So thanks guys for screwing my grandma over 👍🏻

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  Response from the owner

  Thank you for your post. While we try to communicate often and far in advance about the change, we understand customers may still be inconvenienced in the change. We are committed and more than happy to assist with overnighting a card. Please let us know the best method to contact you by emailing us at [email protected]

• F

  Fly Over Bill

  2.0

  Customer service is great. Others don't return phone calls (even those promised) or follow up on outstanding issues. If you don't stay on top of things yourself they won't get done. I'm locked into a mortgage otherwise I would leave immediately.

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  Response from the owner

  It’s unfortunate to hear service expectations were not met. Thank you for allowing us to review this. We will be reaching out to connect with you

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