First-Sun Finance N Broadway Knoxville, Tennessee

First-Sun Finance Reviews

4.3 stars based on 15 reviews

Featured Comments:

• m

  michelle roncarati

  5.0

  I’ve had loans with them for a few years now and they’re always easy to work with if I’m having issues.

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  Response from the owner

  Hi Michelle! Thank you so much for taking the time to rate us 5-stars and for the kind words. We appreciate your business.

• K

  Kimberly Hensley

  1.0

  I was approved for a loan to start building my credit and when I went in the office to bring proof of everything the lady working there with the one getting my information was very rude. I emailed my paystub so it could be printed out and she was like wonder why it's doing that and she came over looked at the screen and the very rude lady with the bad attitude said it's her fault she's going it wrong! We don't have problems with anyone else. Make her fix it! come to find out it was their computer not me! As I was in middle of conversation she kept rudely interrupting us and I said I'm just going to leave I don't deserve to be treated like a dog. She yelled how am I treating you like a dog. I don't like you putting a bad name on me. I said I'm leaving and she kept saying bye! bye! It was very unpleasant and unprofessional! I will never consider this company ever again! I went to another place and had a way better experience and got the loan I needed to start building credit.

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  Response from the owner

  Hi Kimberly, Firstly, we would like to thank you for your patronage and for taking the time to rate us on Google. It is through feedback like yours that we can maintain and, when necessary, improve upon the services that we provide our valued customers. We are disappointed to see that you received anything less than a perfect experience. While an apology will regrettably not alter the outcome of your recent experience, we sincerely extend one to you. We’d like to hear from you and learn more about your specific situation. If you wouldn’t mind, please reach out to us at 865-687-3228 or [email protected]. It would be greatly appreciated. We look forward to hearing from you and earning your business back.

• B

  Brianna May

  5.0

  Andrea and Valencia have always been nothing but kind. Definitely recommend if you’re in a bind and looking for a small loan.

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  Response from the owner

  Hi Brianna! Thank you so much for the kind words and the 5 stars!

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