First Tech Federal Credit Union State St, Salem, Oregon

First Tech Federal Credit Union Reviews

3.5 stars based on 17 reviews

Featured Comments:

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  Paul Lindsey

  4.0

  I’ve changed this review as they’ve put in a lot of changes. Now back to being good but the only downside is they force you to have appointments and you can’t get same day appointments. Also can’t call the branch directly. Staff there are awesome and so helpful. I would recommend them and for international business surprisingly great —-old review below Used to be great and some great people still there but they closed the other branch and now lines too long and they’ve even reduced workers. Currently still here trying to deposit cash after 1 hour. Please word of advice get the appointment guy behind a teller desk and that would do way more than having him schedule appointments. Witnessed 2 people just leave complaining of the time taken and also talking with others people they are looking for a different bank/credit union. So sad was good now terrible

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  Response from the owner

  Hi Paul, Thanks for letting us know about your branch experience and I’m sorry to hear there was a long wait. The other message you submitted to us was provided to the State St. branch leadership team to review and contact you. Please know that we take your complaint very seriously. We appreciate your membership. Thank you!

• B

  Bradlee Richards

  1.0

  No matter how many times I apply for a credit card I can never get it approved here even though I have a good enough income. This bank is a complete joke and I'm considering switching.

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  Response from the owner

  Hi Bradlee, we appreciate you providing us the opportunity to hear and respond to your concerns about applying for a credit card. Please know that we take your complaint very seriously. It will be reviewed by the appropriate leadership team and you will receive a follow up call. Thank you!

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  Paul Enache

  1.0

  Horrible place,every time I go in I meet barking "customer service "MAD and condescending manager complaining "business is slow!!??",when he approaches you he is intimidating and today ,a 63 year old like me had to run out of this place when a teller could not type my phone number 10 minutes and asked me to fo it????!!!....when I went to a different window the "manager" followed me,and while I'm doing my transaction started barking questions at me after I already told him what happened,harassing me pretending to hrlp.Sill close my account unless one of the people who rub such a great place contacts me so they save their reputation

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  Response from the owner

  Hello Paul, I’m sorry to hear you didn’t have a great experience working with First Tech. I'd like to look into this situation more, please send an email to [email protected] with your contact info so we can review and follow up with you. Thank you!

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