FNBO - First National Bank of Omaha NY Oswego, Illinois

FNBO - First National Bank of Omaha Reviews

3.6 stars based on 6 reviews

Featured Comments:

• M

  Melody P Paul

  4.0

  I’ve had good experience with their 2% cash back credit card and enjoyed the $200 bonus. So when I saw a promotion for opening a new free checking account I thought this will be a good opportunity to try another product. The application online had some kind of glitch and when I called in the CSR mentioned he had at least two other calls about the same issue. He did offer to transfer me to see if they could resolve it but I said no problem there’s a branch not far and I’ll just go there. Well I didn’t realize it was 11 miles and they don’t support external bank ACH or Zelle🤦🏽‍♀️ The bank manager was great, I was done in minutes and I did get to see a lot more of Oswego than I would have otherwise. So it wasn’t a total fail. I’ll see how things go with my DD and ease of getting to an ATM when necessary, since I didn’t opt for checks. Thank goodness they do support mobile check deposit 😀 Again I assumed all banks honor external bank ACH transfers. 187 year old bank and no support for external bank ACH in 2022. Well I learned a new thing ☺️ Overall I’m liking FNBO and their app is pretty cool too😎

• J

  Jeff Poppen

  5.0

  The people at the Oswego Illinois branch are as as good as it gets!!!! Now if I could only get someone at the corporate level help me solve a problem I would call them the perfect bank.

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  Response from the owner

  Jeff, we appreciate you for trusting us to be your bank! Thank you for your kind review. We aim to offer you a perfect banking experience and want to look into your problem. Can you please contact us at 1-888-980-5840 or [email protected]? We look forward to hearing from you.

• L

  Luke NoLastName

  1.0

  FNBO is awful! I had a family member pass recently who had a credit card with FNBO. I've called 4 times about getting it cancelled, each time the person asks me to fax to a number that doesn't accept faxes and then they tell me to scan and email but the email address is different each time. Discover on the other hand was a single call and email. I'll never do business with this organization!

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  Response from the owner

  Luke, thank you for reaching out to us. We are very sorry for your family's loss, and we truly do not want to create any more unneeded complications for you or your family. We want to look into this for you. Can you please contact us at 888-530-3626 or [email protected]?

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