Frandsen Bank & Trust North Stafford Rd, Dundas, Minnesota

Frandsen Bank & Trust Reviews

3.9 stars based on 8 reviews

Featured Comments:

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  William Mcgeough

  5.0

  awesome bank. very friendly staff. i will be a customer for life. Whether you live pay check to pay check or you have a lot of wealth you get treated the same. when you walk in the bank your your always greeted with a smile and they know your name.

• S

  SpicyKittenBeans

  1.0

  Very disappointed in the customer service. Was laughed at because I didn’t know about something and instead of owning up to the unprofessionalism they stated, “everybody makes mistakes.” Closed my account next month and have better service at Affinity Credit Union, was a member of local Frandsen for 15 years and never have been treated so poorly. Definitely not worth your energy and business, more customer friendly options elsewhere.

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  :i.Christopher Lawyer

  2.0

  I am updating my review. For now, I am stuck with them and have no choice. I have been with this bank for over 20 years. Every time I have applied for any kind of credit, I have been denied. 2 and a half to 3 years ago I was the victim of identity theft; it is still ongoing. There are police and other records concerning this. I bring it up, because it is important, that if you give trust to an entity for 20+ years, maybe there should be some reciprocation of that trust. Maybe a little understanding. They have access to 20 years of my bank history, incoming and outgoing. They of all banks know for a fact that I have the means and steady income to pay them back for a simple loan, for a surgery that I need and insurance won't cover. They are able to look and see that in the past 10 years, I have had a perfect payment history on every other loan. But, now that I'm in need, is any of that trust reciprocated? Do they do any underwriting?? No, I am just a number. And not only that, I am an incorrect number, because other people have taken my identity and corrupted that number. I expected rejection from other banks, as they do not have a 20+ year history with me. This rejection hurts a bit, especially because the surgery is time sensitive and the bank manager straight up told me to go somewhere else. Granted, he was a bit nicer about it, but that is what he said. 20+ years, as I believe I started my account in 98, and I'm still a number, have never been approved for a loan, a credit card, nothing, because I am a number.

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