Fred Haas Nissan - Houston Nissan Dealership Tomball Pkwy, Tomball, Texas

Fred Haas Nissan - Houston Nissan Dealership Reviews

4.6 stars based on 970 reviews

Featured Comments:

• J

  Joyce Catalon

  5.0

  Get with Salesman Marcos Pacheco. He really helped to get me the deal I needed to drive off the lot!!!!

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  Response from the owner

  Joyce Catalon, thank you for your kind review; we are happy to pass along your comments to Marcos Pacheco here at Fred Haas Nissan! Congratulations on your new 2022 Pathfinder! We hope it brings you many years of joy! We are grateful for your business!! Have a great day!! John Hays | General Manager | [email protected] | 281-516-6700

• J

  Joshua hinz

  5.0

  Ask for Kaylum he had me in and out fast! He was super friendly, very straight forward and made my experience as easy as possible. They got me back in for my first oil change and even offered a free car wash. I will definitely be coming back here when I’m ready for next vehicle!!

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  Response from the owner

  Joshua Hinz, we're happy you found our staff to be so supportive during your experience here at Fred Haas Nissan. Kaylum Fontenot will be happy to know that you took the time out of your busy day to share your positive experience with everyone! We hope you are enjoying your Chevy Express van!! Thank you for your business! Have a great day!! John Hays | General Manager | [email protected] | 281-516-6700

• W

  William Tran

  1.0

  I came in on 07/11/2022 for my appointment at 5:30pm. My fiancé and I were looking at a 2017 F250 King Ranch. Upon arrival and inspection, we found a few flaws on the vehicle which included dry rotted cold side intake pipe, seized sunroof, cracked driver side taillights, broken passenger AC vent, unplugged water to fuel separator filter sensor, and misaligned doors, which is NOT the reason why I am leaving a one star review. Seeing the flaws, my fiancé and I were still interested on purchasing it. My salesman (which was extremely helpful by the way), assisted me through pricing. The dealership quoted us internet price which was $48,900 and some change. They ALSO wanted to charge a $5,999 “accessory” fee, which I found ridiculous for a pre-owned vehicle that had flaws as I mentioned, and mainly the cracked cold side intake pipe which shouldn’t even pass state inspection in the first place. Anyways, this still isn’t the reason why I am leaving a one star review. My salesmen mentioned that they approved my offer, which was internet price, and $1500 accessory fee, and they sell me the vehicle as is, minus the dry rotted intake piping because that needed to be fix. We were ready to sign the approval letter, but our salesman tells us to wait, because a customer who walked in an hour AFTER us wanted to pay the full accessory fee. Personally, I feel like if I got there first, I should have first dibs. Shame on Fred Haas Nissan for giving me the low blow after accepting my offer, then revoking it to another person who came in an hour after me. To me, that shows how this dealership represents their customers. Money over customer satisfaction and loyalty. Again, my salesman was very helpful, one of the best one I’ve had. Just wish I could have closed the deal with him if management prioritized customer over profits. Will not be going back to this dealer ever again, as we wasted 2 hours out of our day, just to get turned down on an offer that was accepted to another customer who showed up an hour after us.

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