Genisys Credit Union Huron Blvd, Marysville, Michigan

Genisys Credit Union Reviews

4.5 stars based on 24 reviews

Featured Comments:

• L

  Liz Masters

  5.0

  Met with a loan advisor within an hour of my first call. Great rates, comfortable lines of credit, and services for my child starting out to establish credit.

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  Response from the owner

  Hi Liz! Thank you so much for sharing your experience with our Marysville branch. Have an amazing day!

• c

  c vanderploeg

  5.0

  I cannot recommend Genisys Credit Union, specifically the Marysville branch enough. Great banking services and amazing member support. I had the great benefit of having some accounting issues handled by Chelsea Arnold and she was amazingly pleasant, prompt and beyond helpful.

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  Response from the owner

  Hello! Thank you so much for sharing your experience with our Marysville branch and Chelsea! We appreciate this very much. Have a great week!

• e

  erika schulz

  1.0

  This bank would barely give us the time of day when we first walked in. We had been recommended to go see them for a Home Equity Loan or a Line of Credit to purchase our new home. Kim made the 1st assumption that we didn't have any equity in our home, I am guessing based on our age (which we do) and when she found out how much we had. Only then did she talk to us a little more and give us some more info. THEN when we finally went to apply, she wouldn't let us because my husband was waiting for his new ID. So his current one has the paper stapled on the back. It says valid until 2024... We called other Credit Unions after we left and they said that the paper stapled to the ID will be no issue at all. We will be taking our business elsewhere. It is sad because I have heard good things about them. Kim making assumptions about what equity we had was completely unprofessional.

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