Georgia United Credit Union Calhoun St, Dalton, Georgia

Georgia United Credit Union Reviews

3.8 stars based on 19 reviews

Featured Comments:

• E

  Eric Stinnett

  5.0

  This is a really great place they really help my get a car. I wanted to build my credit so my wife and I could by a house 🏠, we bought our second vehicle, plus they help my children get a car also. Thanks to Kayla Disney. 👍👍👍

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  Response from the owner

  Hi Eric, Thank you for choosing to be a member of Georgia United Credit Union! We are happy to be a part of helping you meet your financial goals. Thank you for your kind words about Kayla. We will make sure this is shared with her. We look forward to the opportunity to serve you with your home purchase in the future!

• L

  Lament Lore

  3.0

  To be fair I had no problems with GUCU to begin with, I liked the account I had for around a year, better than BB&T with their excessive fees. Until the second branch was about to close. I started to not be able to make a deposit due to the ATM. I started going to the remaining branch and continued to have the same problem with the ATM. I tried mentioning the issue multiple times before closing my account & switching to another bank. Two days later I received the standard survey email from them that you get when you call customer service, saying I called two days before, when I had not done so. I haven't received my remaining balance via check as I requested yet, but it could still be on the way in the mail. *Edit to note: I have since received my remaining balance.

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  Response from the owner

  Hi, We are sorry to hear you closed your account. Please forward us your email or contact information to [email protected] and reference this Google review. We would like to follow up with you on your check disbursement and learn more about your experience.

• S

  Shaunta Silvers

  1.0

  Terrible customer service. When I call to ask a question about my account they aren’t the nicest, and they don’t give a clear answer. I have called 3 times. Make sure you know their rules before opening a bank account. I am switching and closing my account with them.

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  Response from the owner

  Hi Shaunta, we are sorry to hear that the service you received from Georgia United Credit Union did not meet your expectations. Please email us your contact information to [email protected] and reference this Google review so a member of our service experience team may contact you to try to resolve your concerns.

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