GFA Federal Credit Union - CC Keene Division Winchester St, Keene, New Hampshire

GFA Federal Credit Union - CC Keene Division Reviews

3.1 stars based on 17 reviews

Featured Comments:

• T

  Tracy Bass

  5.0

  I have been with this bank for several years. Until 2 months ago I enjoyed this bank. It seems now that it's not a people bank. For instance, I used to be able to call the bank and have funds available for my kids to pick up. 2 months ago I was told I can not do that any longer. My kids live in nh and I'm in another state. I can not drive 1100 miles to do banking. I do like this bank and most people in it but it's no longer a "peoples" bank.

• B

  Brian Carroll

  1.0

  Everyone else made it in to work today. But I guess this bank doesn't care about it's members enough to be here. Liked it better when it was Cheshire credit union. They would have been here.

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  Response from the owner

  Brian, for the safety of our employees and members traveling in the icy conditions all GFA locations open at 11:00 this morning due to the inclement weather. The delayed opening was posted on our website and on our social media pages early this morning. We apologize for the inconvenience this may have caused you.

• W

  William Smith

  1.0

  Since GFA took over the bank is trash, simple payments wont go through because a vendor is over seas and there is no recourse to have this removed. We live in an age were people do business globally not just in one state. I have to call them at least one time every month to sort this out.

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  Response from the owner

  William, we apologize that the service you have received has not been the Better Banking experience that we strive to provide all of our members. We pride ourselves on serving our membership with superior service and work hard to change negative experiences into positive ones. A member of our Better Banking Team will be reaching out to help.

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